Just Ask Estate Services Limited
Just Ask specialise in setting new standards of excellence in facilities management services. We have over 30 years’ experience in mobilising and delivering soft facilities management services, to over 100,000 properties each week. With over 750 staff, we specialise in delivering facilities management services to Housing Associations, working with customers to create “Better Places and Better Lives”.
- The services we provide include:
- Cleaning services
- COVID-19 sanitation and disinfecting services
- Grounds Maintenance
- Tree Services,
- Pest Control
- Security Services
- Concierge Services
- Waking Watch
- Handyman Services
- Environmental Services
We’re committed to excellence and to working in collaboration with our customers, constantly innovating, updating and improving every aspect of our offering. We are dedicated to supporting the communities in which we work, taking a proactive approach by tackling disadvantage and providing sustainable solutions across our services by supporting, contributing and providing employment and training opportunities for local residents.
As an Investors in People Gold accredited company we recognise our people are our most important asset. Our staff receive formal training at our in-house accredited Training Academy prior to contract commencement. Our Operatives are DBS checked, especially when working in a vulnerable surrounding, always wear photographic ID badges and our easily identifiable company uniform and adhere to our Code of Conduct, which sets out the responsibilities of our people when working on sites.
We are accredited to ISO 9001 and ISO 14001 and are committed to providing a high-quality service whilst reducing our impact to the environment. Our numerous memberships and accreditations put us at the forefront of our industry, giving us vital insight into an evolving market and ensuring we are fully qualified and compliant with industry requirements. Our accreditations ensure we operate within legal compliance, maintain best practice, and deliver services to statutory obligations.
Our specifically developed, innovative Just Ask IT System (JAITS), provides multiple efficiencies, cost savings and added value benefits to our clients. JAITS drives analysis of performance and transparency of costs delivered via an app technology. To enhance service delivery, Cloud based JAITS ensures our teams are available through dynamic resource scheduling. JAITS shows real time progress and completion of tasks and creates dashboard reports.
A Facilities Management Provider with a Difference
We are a facilities management provider with a social mission – we constantly strive for better places and better lives. Community engagement is central to our approach – we offer employment, education and training opportunities to people in underrepresented groups. Our social mission is shared throughout our organisation – for example, our staff volunteer their time to improve living spaces for local residents.