Total Clean Services Limited

Total Clean is a professional facilities and cleaning services provider delivering high-quality, compliant and reliable services across public-facing, regulated and complex operational environments. We work in partnership with our clients to protect their assets, reputation and users through consistent service delivery, robust governance and a people-first approach.

With extensive experience across leisure, heritage, residential, corporate, manufacturing and multi-site estates, Total Clean understands the realities of operating in live environments where safety, continuity and discretion are critical. Our teams are trusted to work in brand-sensitive and business-critical locations, adapting service delivery to the specific requirements and operational demands of each site.

Quality, safety and sustainability sit at the core of everything we do. Total Clean operates an Integrated Management System certified to ISO 9001 (Quality), ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health & Safety), with business continuity and data protection arrangements written in alignment with ISO 22301 and ISO 27001. These standards are embedded into day-to-day operations through site-specific risk assessments, COSHH controls, structured audits, clear escalation routes and continuous improvement processes. This ensures services are delivered consistently.

Our people are central to our success. Total Clean directly employs its workforce, giving us full control over recruitment, training, conduct and performance. We believe in fair work for all and are committed to creating employment opportunities for local communities. All staff receive paid training, structured inductions and ongoing development aligned to industry best practice, with clear pathways for progression. This investment in people drives service reliability, lower turnover and stronger client relationships.

Service delivery is supported by robust digital systems that provide real-time visibility of attendance, task completion, audits, incidents and corrective actions. This enables proactive management, rapid issue resolution and clear reporting, giving clients confidence that performance is controlled at all times. Monthly audits and structured account reviews ensures continuous improvement throughout the contract lifecycle.

Total Clean is committed to delivering social and environmental value. We prioritise local employment, local supply chains and responsible procurement. Our environmental approach focuses on reducing waste, minimising plastic use, improving chemical efficiency and offsetting carbon annually, with transparent reporting available to support client ESG objectives.

Frameworks

• Cleaning and Associated Services Framework